Here are the most common tools we use:
A young man named, John, fixed our computer problem, transferred all of our data from a broken external hard drive to a new one and was NICE about it. He was very knowledgeable and didn't "talk down" to us when explaining things. I would highly recommend, John. He has earned our repeat business. A++ - - Marilyn G.
"I want to let you know how absolutely wonderful Shane was this weekend! He took the time to help me with my purchase of the Dell Latitude D630; he removed the Windows XP and replaced it with Windows 7 on my request; and he loaded my version of Microsoft Office that I brought with me. He was such a pleasant young man to work with!!" - Thank you, Kirby from Loveland