Whether you have a Windows computer or a Macintosh, this could happen to you.
How did it happen?
You're using your computer and all of a sudden a screen will take over your screen or your internet screen that says, a "virus" or "infection" or "suspicious connection" warning pops up on your screen. It will probably use a variety of technical-sounding phrases to tell you that there's a problem, and that you are at risk for all kinds of scary consequences ("computer damage," "data corruption", etc.). You might see multiple pop-ups. At the end of this text there is a phone number you can call to get help.
Sometimes you will hear a voice, a female/males voice coming from your computer telling you, you need to call an 800 number or you will loss all your data and information. It will tell you do not turn off the computer. Sometimes you will hear loud sirens.
Don't believe it! This is a scam, pure and simple. These messages and sounds are all designed to scare you, make you leave your common sense aside, and intimidate you into calling that number.
The message on your screen will probably have an "OK" button that, when you click it, closes and then immediately reopens the alert, making you feel trapped, and reinforcing the illusion that you have only one option, to call that number.
Don't fall for this! It's all a scam, trying to get you to call them. They are trying to scare you to believe you got infected.
What happens if you call
You will reach someone who will claim to be able to help you. They will act like Microsoft, Dell or some software company that is here to help you.
Signs this is a scam
What you should do when this happens instead of calling
Don't call that number. Do anything else instead. I suggest:
What you should do if you did call that number and let that stranger get into your computer
How did this happen?
From the growing number of calls I'm getting from my clients about this problem, here's what I think probably happened:
This is relatively easy to make happen. All the scammers have to do is:
How to contact us:
On a regular basis we recommend you bring in your computer every 6 months. We will keep your protection updated, make sure your latest updates are done. Check your hardware and do a tune-up.
All-In-One Computer Services
1327 West Eisenhower Loveland CO 80537