Clearing your apps running in the background

Go to your

App Library
Search
Background apps and Process List
Download
Open
Force Close and do not click uninstall
Back Button
Next
After Done
Home Button 
Hold down the Play/Pause Button and Select button at the same time for 7 sec to reboot.

Get the most out of your Firestick/Streaming Device 

1. Slow internet connection: It is recommended that you have at least 10 Mbps for 1080p and 20 Mbps for 4K streaming. If your internet connection is slow, you will experience buffering issues. Give us a call and we will walk you through doing a speed test. Sometimes its your equipment that you got from the internet company. 

2. Modem far from Streaming Device: If your device is placed too far from your Wi-Fi modem, your signal strength will be weak and will cause buffering issues. Check your network in settings.

3. Running low on RAM: It is not uncommon for device to run out of RAM. There may be many unnecessary apps running in the background. Install Fast Task Killer @ https://bit.ly/fsttask with downloader.

4. Running low on storage: Again, it is common among device users. The device has only 8GB of space, a lot of which is already used up by the OS. I recommend not less then 1 GB of storage. Remove apps until you have 1 GB of storage free.

5. Streaming devices can overheat: If your device is overheating, it is likely to cause buffering issues. Unplug is for about 2 mins and plug it back in. 

6. Outdated Streaming device Operating Systems (OS) : You may experience buffering issues on device if it is running on an outdated OS