FAQS

The corrected version is: "How does your repair service take?"

Experiencing a computer failure is something no one wants to deal with. Various issues can arise, as with any electronic device, and unfortunately, breakdowns are inevitable over time. From operating system corruption and hard drive crashes to viruses and physical damage, computer repair technicians encounter these problems daily. The first concern for many when faced with a repair is often, “How long will this take, and what will it cost?” be pleased to know that minor laptop repairs can typically be completed within one business. Several factors influence the repair duration; straightforward issues may lead to quicker fixes, while complex diagnoses or multiple problems could extend the timeline. On average repairs can take anywhere from one to three days, depending on scheduling and part availability. While computer problems can be frustrating, getting device back in fully functional and excellent condition makes it all worthwhile.

PART REPLACEMENT - WHAT TO EXPECT

Dealing with shattered laptop screens, a failing hard drive, malfunctioning fans, issues, or a laptop that won't charge can be incredibly frustrating, making you consider throwing it away. However replacing parts is often a more practical solution than purchasing a new device. If you’re experiencing any of these problems, we invite you to bring your laptop to our shop for a thorough diagnosis of what needs to be replaced. Instead of relying solely on the make and model, we check the part number to avoid delays and keep costs manageable, ensuring you don face unnecessary downtime and expenses.

SYSTEM REFRESH/CLEAN INSTALL OF OS. WHAT TO EXPECT

Operating system restores or fresh installations are unfortunately common occurrences. Whether due to failing hard drives, corrupt systems, or upgrading to a new, a clean installation provides a fresh start for your PC. After installation, our technicians handle all updates, optimize startup processes, and reduce unnecessary background programs ensuring a smooth transition of data from a backup or old drive, provided it isn’t corrupt. Please note that we are unable to transfer installed programs; customers will need to reinstall those themselves. For additional fee, we can also visit your home to help set up like printers, scanners, and webcams, or assist with installing clientvided software.